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Anything suspicious? If in doubt, disable. Any extensions that Firefox installs on its own are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Then cast a critical eye over the list on the right side. In the left column of the Add-ons page, click Extensions. type or paste about:addons in the address bar and press Enter/Return."3-bar" menu button (or Tools menu) > Add-ons.You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. If you Refresh, that will remove your extensions, but if you don't want to do that just yet: After the refresh process is completed, Firefox will show a window with the information that is imported.įor the error, I think that came up in another thread but I don't remember which extension causes it. #At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). #*If you're unable to access the Help menu, type '''about:support''' in your address bar to bring up the Troubleshooting Information page. A new tab containing your troubleshooting information should open. #*Click the menu button ], click help ] and select ''Troubleshooting Information''. # Open the Troubleshooting Information page using one of these methods: '''''Note:''' When you use this feature, you will lose any extensions, toolbar customizations, and some preferences.'' See the ] article for more information. After the refresh process is completed, Firefox will show a window with the information that is imported.ĭid this fix the problem? Please report back to us! At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions).If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.